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how can I speak with EE costumer service via Skype?

dosanimales1973
Contributor
Contributor

I have red someone else could speak with EE costumer service via Skype, I can´t call to the free number in UK because my phone it seems to be unable to send or make even free calls 

all the best

16 REPLIES 16

Just for future reference, you can only WhatsApp someone else who has WhatsApp - EECS does not have that feature.

 

With Skype you can link into the telephone network, although for some calls you will have to pay. Both apps can work over a Wi-Fi network.

XRaySpeX
EE Community Star
EE Community Star

Of course! I forget that! EE would also need to be on WhatsApp whereas with Skype the recipient only needs to be on the phone, not needing Skype itself.

 

So, @dosanimales1973 , it's Skype you need to be using, not WhatsApp.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@dosanimales1973 : I thought I told you how to Skype.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yes, You’ve told me, I did and it worked out perfectly 

Thanks for your help

HENOKE11
Explorer

Any one online chat

James_B
EE Community Manager
EE Community Manager

Hi @HENOKE11,

Welcome to the EE Community. 🙂

You can access live chat via our contact us page.

Hope this helps.

James