Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Losing mobile service abroad, losing patience

Hi @hellan. I’m having the same issue. My phone and network work completely fine at home. When abroad it disconnects after approximately 2 minutes. The only way I can reconnect is but restarting my phone or flicking aeroplane mode on and off - this a...

Resolved! Re: Calls failing

I have EXACTLY the same problem. XR cutting out so changed to 13 and same issue

annegle by Investigator
  • 1558 Views
  • 8 replies
  • 1 Helpful

Resolved! Roaming daily charge

Is roaming daily charge of £2.47 valid per county? What if I travel through multiple EU countries during the same day? Will I be charged £2.47 for each country during the same day?

JY73 by Visitor
  • 525 Views
  • 1 replies
  • 5 Helpful

Roaming spain

Looking to add international roaming to our account...i have 4 mobiles on our plan which all need international roaming so we dont can the daily charge. Please advise

Bec48 by Visitor
  • 489 Views
  • 3 replies
  • 4 Helpful

Resolved! WiFi Calling not working - is EE blocking this ?

WiFi calling does not work for me, despite being enabled on my iPhone.I live in an area where the moble signal is weak to non-existent - so this is incredibly frustrating when (faux)-2FA ID is required for many transactions.[Contract is for SIM only....

AlanD5 by Investigator
  • 11157 Views
  • 17 replies
  • 1 Helpful

4G calling Abroad

Hi, First off I just want to say that  EE roaming abroad has been great. I have been able to get amazing 5G coverage from TIM in italy. However, I've noticed that EE doesn't offer 4G calling or VoLTE abroad at the moment. With countries shutting down...

bdg0514 by Contributor
  • 925 Views
  • 9 replies
  • 1 Helpful

Mediterranean cruise - mobile roaming

HiI am going on a cruise around the med and do have Europe roaming but looking on the EE website it says I may need a roaming pass to use the internet through EE mobile network. The website does not link me to a specific product or roaming pass.Any h...

nprice27 by Investigator
  • 783 Views
  • 6 replies
  • 2 Helpful