Mobile Services

switch to old number

So I am currently using a new pay-as-you-go sim after having an account and SIM contract for many years with EE, the reason for the change being a couple unpaid months due to a tough time and other bits (boring). however, my old phone number is now o...

Connecting to London Underground Wi-Fi (iPad)

I recently took advantage of the multi-line discount offer to buy an eSIM for my iPad. I am unable to connect to EE WiFi-Auto at London Underground stations. On my phone it works fine. I keep seeing the settings to say select EAP method as SIM but th...

How can I remove it

How can I remove it,I keep receiving messages 

I have not signal on my phone

Hello, I have an issue with my pay us you go sim card and I have not signal so I can not call or even receive calls/messagesI had the same issue before and I used the chat to fix it, but the chat is not availed anymore and I need to recover my number...

Unable to hear or be heard

I am having the same problem. It is pretty silly to ask us to call you when our 'phone isn't working, so why not have an email address? I dial a number, it rings and the other end picks up, I can't hear them and they can't hear me. My 'phone  then ju...

In the last 2 days any number I ring is engaged when I know it is not what can I

How do i unbar my accounts

How do i unbar as says 3rd party service but im account holder on both numbers 

Dialed incorrect number

I have the same issue Keep getting you have dialled a incorrect number...... very frustrating  when it is not the wrong number

Scam call with a sinister twist

Just received a call from number 07556 810639 claiming he was from EE offering an iphone upgrade but knew it was a scam straight away especially as he used cell phone instead of mobile. When I challenged him as a scammer & asked to confirm who he was...

Re: Can’t call UK from Spain

I was able to call from France but now not from Spain