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Phone locked by find my mobile can't enter IMEI number what to do

maria186
Visitor
 
5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @maria186 

Thanks for coming here. 

What phone are you using? 

Could you provide some further information on how the device is locked and where you are asked for the IMEI number? 

Leanne 🙂

susieclarke
Visitor

My phone won't switch on and I need my IMEI number for insurance company

 

Katie_B
EE Community Support Team

Hello @susieclarke

Do you have the box that your phone came in?

Katie

clarkoz
Visitor

Phone locked, I need Imei

Katie_B
EE Community Support Team

Hello @clarkoz

Do you have the original box your phone came in?

Speak soon, 

Katie