Phone locked by find my mobile can't enter IMEI number what to do

[Leanne_T]

Hi @maria186 

Thanks for coming here. 

What phone are you using? 

Could you provide some further information on how the device is locked and where you are asked for the IMEI number? 

Leanne 🙂

[susieclarke]

My phone won't switch on and I need my IMEI number for insurance company

[Katie_B]

Hello @susieclarke. 

Do you have the box that your phone came in?

Katie

[clarkoz]

Phone locked, I need Imei

[Katie_B]

Hello @clarkoz. 

Do you have the original box your phone came in?

Speak soon, 

Katie