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incoming text, missed calls, calls and messages

hn21purple
Visitor

I am in dispute with a company who claims to have phoned, left messages and texts on  numerous occasions. i have looked on my phone itself  am I able to get print out of all activity.Do calls etc become deleted from phone log after period of time thanks

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

When it fills up. EE keep no record of the contents of calls or texts.

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bristolian
EE Community Star
EE Community Star

Android's call logs usually go back at least 8 months in my experience. Texts only get deleted if you intentionally do so, although there is an option to have auto-delete once more than a certain number are stored.

No idea about Apple.

On Apple in messages it has keep for 30 days, one year or forever, you just choose, and obviously you can also choose to delete messages as you go along, and then check the filter, for messages you have deleted before completely deleting them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.