Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Signal Abroad

I’m in Spain on holiday and after 3 days both mine and my partner’s phone have lost signal saying no service. Roaming is enable, activated on phone and EE account and spending cap if sufficient for both accounts. I’ve tried using manual and automatic...

ORW by Explorer
  • 494 Views
  • 3 replies
  • 3 Helpful

Data roaming France

Any ideas why this is not working, contacted 150 but no help, all settings correct and checked. Having to contact again, seems to be a common issue.not impressed 

Resolved! Help turning voicemail off

Hi there! I have looked through at least a dozen threads on this topic, but the common reply of texting VM OFF to 150 does not work for me. I have also tried texting VM ON and then VM OFF, still no luck. I am met with the reply of 'Sorry, we're havin...

RoxA by Investigator
  • 43658 Views
  • 36 replies
  • 13 Helpful

Wi-Fi calling not working

Yesterday (1.8.24) the Wi-Fi calling stopped in my house - frustrating because I have very poor EE service here and rely on the WiFi connection to be able to work. By the evening it was back! But again today...  gone. Anyone having the same problem. ...

Albany5 by Visitor
  • 399 Views
  • 2 replies
  • 0 Helpful

Unable To call whilst outside of the UK

I am currently on holiday in Spain and have received a voicemail. I have tried to call the voicemail number but get an automatic response saying it is restricted to call this number.I have tried multiple different networks and tried calling other num...

Help

I've just recently moved over from BT to ee. I'm on unlimited but when I try to make a call it's saying I've used my limit. I can't even rung 150 to get in touch with ee. Is there anyway to get ee to ring me

Voucher

Every message to 150 is not sending but when I messaged other people messages are going through to them.i have tried every way I can think and it’s still saying not delivered.any advice pleaseeeeee

Grace_ly by Visitor
  • 327 Views
  • 1 replies
  • 1 Helpful

USA

I’m currently in the USA and my phone will not make calls I have paid for the extra calls and data but my phone still is not able to make calls

Mark2dark by Investigator
  • 603 Views
  • 9 replies
  • 2 Helpful

5G coverage

I have three devices on re plus broadband  the 5G used to be great but has gotten worse over time I was 3 miles from home and could not call my wife or son who are bothe with re that is so bad