Mobile Services

Wi Fi Abroad in Spain

HiI'm going to Spain in September but the apartment has no wi fi and wondered if someone could tell me the best way to get it whilst away, ie do I have to have a  new international sim card and if so how is it billed?Thanks  

Phone call from EE is it a scam?

Received a phone call from 01942 901130based in Wigan, England. when looked up number. Has rang multiple of people and states this is not a verified number to EE. Offering deals and asking for account information  wondering if this is a scam. 

Roaming pass not working in Bundaberg, Australia

I wondered how I check whether my roaming pass is still working. I was getting mobile service through Optus in Brisbane a few days ago but, since getting to Bundaberg, I have not seen any service. It shows 'emergency calls only' on my device. I've ch...

Re: Losing mobile service abroad, losing patience

Hi @hellan. I’m having the same issue. My phone and network work completely fine at home. When abroad it disconnects after approximately 2 minutes. The only way I can reconnect is but restarting my phone or flicking aeroplane mode on and off - this a...

Abroad use

Roaming spain

Looking to add international roaming to our account...i have 4 mobiles on our plan which all need international roaming so we dont can the daily charge. Please advise

4G calling Abroad

Hi, First off I just want to say that  EE roaming abroad has been great. I have been able to get amazing 5G coverage from TIM in italy. However, I've noticed that EE doesn't offer 4G calling or VoLTE abroad at the moment. With countries shutting down...