Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming in france

HiI have a pay as you go sim, I have called 150 and received a text saying my phone is ready to use aboard, is there anything else I need to do to make sure I phone works in France?Do I need a roaming pass etc if so how do i get it? I have a vip talk...

Kazylou by Visitor
  • 405 Views
  • 1 replies
  • 2 Helpful

Resolved! Roaming in Australia across two months

Can't get ahold of anyone on the phone that's not a bot or text instructions. I'd like a clear answer as I've already been into store to talk to someone and they had no info to give me other than call in. I'm travelling to Australia from the middle o...

Csteps by Visitor
  • 399 Views
  • 1 replies
  • 1 Helpful

Resolved! How to active roaming in China

I forgot to send ROAMING to 150 before I left the UK. I can't send the text now because there is no connect now. I called CS for help. They changed my plan to which can roam and added Travel Data Pass for me, but it still showed no connect on my phon...

ToyCastle by Investigator
  • 878 Views
  • 13 replies
  • 2 Helpful

Resolved! Is roaming voice/SMS only possible?

I'm going to be in Turkey next week. I have roaming enabled which is fine in the EU but with the cost in Turkey so high I'm planning on not using mobile data and sticking to Wi-Fi, so was going to toggle mobile data off. Roaming settings on my iPhone...

Resolved! Block a number

I want to change my child’s number due to a person not being allowed contact. Can EE block this number as it’s a safety concern or is it just on the phone itself. 

Laurenj1 by Visitor
  • 330 Views
  • 1 replies
  • 1 Helpful