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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming Family Holiday

HelloCould anyone please advise what the best option is for a family of 4, regarding roaming for a 2 week holiday?£100 for the £25 roaming pass feels a bit steep given I've been with EE for as long as I can remember. Is there a "Family" bundle?Thanks

ralphster by • Investigator
  • 411 Views
  • 1 replies
  • 1 Helpful

Outgoing smtp server settings

Hi,I can only send emails when connected to my email providers wifi (Kcom). The kcom website says i need  the outgoing SMTP server for your mobile network provider. Ive tried looking in other forums and not been able to find thisThe current outgoing ...

c0407 by • Investigator
  • 775 Views
  • 2 replies
  • 0 Helpful

Re: Phone going straight to voicemail

I am having the same problem. The mobile is on and not busy. There are no redirects and no VOLTE. The call goes straight to voicemail and a message is left but I get no indication that a message has been left.Using Android and oneUI.How do I sort thi...

Dennish by • Investigator
  • 326 Views
  • 1 replies
  • 0 Helpful

Resolved! EE contract coverage and immergation

I'm currently in the process of relocating on a permanent basis to France however my phone contract is due for an upgrade very shortly.As i would like to maintain my uk number and keep some of the perks, would this be an issue to simply renew and mov...

oleary by • Investigator
  • 469 Views
  • 5 replies
  • 4 Helpful

Resolved! Texts and calls not happening in UAE even with roaming add on

Hii have the roaming package but nothing is working except emails using hotel wifi.  No texts, messages or calls in or out.  I’m now being charged for something that either wouldn’t work anyway or isn’t working for a reason.anyone any clue or we can ...

Qgh by • Visitor
  • 370 Views
  • 2 replies
  • 4 Helpful

Resolved! Re: Coverage in canada

I've been with EE for many years, but my kids aren't and we just need them to have a temporary SIM so that they can have a working phone when on holiday in Canada.  I believe their current network can't help.I've asked Customer Service if I can get s...

CJD123 by • Explorer
  • 357 Views
  • 3 replies
  • 4 Helpful

Resolved! Re: Tunisia

is it possible to purchase roaming pass for one month only- tunisia

Resolved! Re: Getting a code while abroad

Hi - I have the same problem. Many websites use the activation code system sent by SMS to log in.I currently in central Africa and cannot receive neither calls neither messages. I called the customer service yesterday  but they couldn't activate the ...

Nas66 by • Investigator
  • 444 Views
  • 5 replies
  • 3 Helpful
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