Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Currently abroad - how to activate roaming

Hi,I'm currently in Poland. Of course I can not send text to 150, as roaming do not work. Is there any change to activate roaming when I'm abroad?Any tips?

Can't receive message while in India except from EE

Hello, I have joined EE last year and I have pay monthly plan. Currently, I am on Holidays back in INDIA, I am not able to receive any text message except from EE. This is causing a lot of frustration as I am not able to get any financial transaction...

Can’t make outgoing calls ?

Hi All for 2 days I cannot dial out or listen to voicemail. I can’t get through to EE either. Help please.

Resolved! Add ons not transferring to device

Hello, a few months ago I left the UK due to the pandemic. Even though I purchased data on my phone, once I entered the United States my phone only showed that it had no service and has for the last few months. I have tried to purchase more data and ...

Resolved! Roaming worldwide BLOCKED

Hello, I cancelled my contract last week. But I still CANNOT activate the function of roaming worldwide while I am in China and Europe. The button is always grey which means I cannot make a change. Could you please tell me how to sort it out? Thank y...

Resolved! Roaming - Sweden

How much does data cost when roaming in Sweden?

Re: Can't make calls or text from abroad

I'm brand new here, still haven't figured out how to create a new topic, but I'm having the same issue except that I've sent my sim back to UK and asked a friend to put it in a phone, he made a call and then shipped it back to me. It's still not work...

My international outgoing calls are barred

Hi,My international outgoing calls are barred and any help would be appreciated.‎Currently in South Korea.Roaming is on but when I try to call, I hear a message saying international outgoing calls ate barred. There's no issues on receiving calls from...

Calls

Hi good morning ********************* *************************** ****************** I am in Pakistan and I am not received incoming and outgoing calls. Please help me with this matter [mod edit: please don't post personal details on the forum]

lied to by EE

Before moving from Vodafone to EE, I had several long conversations with people at EE about my requirements. I explained that I would possibly be moving to Australia after 6 months of commencing my contract and I needed a phone deal that allowed me t...