Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Not receiving text messages from UK whilst abroad.

Help please, I have always received UK text messages whilst abroad, but this time not. Nothing from EE confirming roaming (and everything else), and can't get SMS access codes either, which are pretty vital for logging into certain accounts.I've tri...

Mobile not working in ireland

Hi there, I’ve just travelled to Ireland yesterday and mobile has no service and no bars. I can’t even call 150. I’ve tried turning it on and off and no luck. I was told before I came here my phone would work in Dublin but it’s not. Anyone know how t...

Resolved! Traveling to Canada what do i need to do

I am due to visit Canada - do I need to add to my plan? Are there extra charges?

I’ve received a text with a pin but didn’t request it? What do I do?

Resolved! Texting and calling my friend abroad

My friend has moved to Greece, can I text and call them for free or will I incur extra charges on my bill?

Wrong country detected

I’m currently in Corfu and should not be getting any charges but my phone seems to think I’m in Albania and want to have me charged for using data. Can you fix this?

Calls lasting 2 hours and cuts off

Why does my calls last for two hours and then cuts off I've never had the problem before but over the last three months all my calls cut off after two hours

Mauritius Roaming

Hi. I’m currently in Mauritius and I’d like data roaming for one day but I’m not sure how to arrange it within my portal. Can anyone advise how to organise this? I’ve signed up to the travel data pass (which is free), but not sure what I need to do n...

Can't access voicemail without a PIN

HI there I've had same phone for ages and never had trouble accessing my vm before. I am now told I need to have a PIN number. I'm in the UK. I tried to call 150 this am but there was no help for this specific issue available there. Can someone pleas...

Resolved! accessing my fsmail email

having just rediscovered my old photobucket account i wanted to log into it but i signed up to it with an old fsmail email, thats how long its been. but i cant remember both my photobucket password or the password for the email either, is there any ...