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A huge thank you to Richard

Rose_C
Investigator
Investigator

‎26-05-2022 09:20 PM

Hi there,

 

I wanted to give Richard from the academy in the billing team a huge shout out for his amazing work and problem solving skills today when changing my telephone number.

 

He was patient, friendly, polite and explained everything with precision, seeing the problem through to solution despite technical issues that were out of our hands.

 

He was a joy to deal with and I would really appreciate if you could pass this information onto his manager.

 

I spoke to him today (May 26th at around 1pm)

 

I believe he is connected to Selkirk if you need more information on him.

 

Thank you once again from brilliant work from EE, which is why I remain a loyal customer.

1 REPLY 1
Christopher_G
EE Community Support Team

‎27-05-2022 09:02 AM - edited ‎27-05-2022 09:02 AM

Thank you for sharing your experience with us again, @Rose_C 😄

 

It's really appreciated and I'm sure Richard will be delighted if I can get this message through to him.

 

I've sent you a private message to get some information from you.

 

Thanks

 

Chris