Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! Can no longer recieve or make calls

Hi there, I have recently switched form a physical sim to an eSIM on my iphone 13. Unfortuantly since the switch I can no longer call anyone from my eSIM or recieve any calls. No tone is made the call just fails straight away. I've tried to get into ...

Chewbeans by • Investigator
  • 7848 Views
  • 15 replies
  • 5 Helpful

No service Italy

I'm on holiday in Italy and my phone won't make calls, or texts or data.As far as I know it should work.Any suggestions please 

jazydave by • Investigator
  • 684 Views
  • 1 replies
  • 2 Helpful

Resolved! Roam Abroad as a Smart Benefit

Read moreHello, I’m think of getting a plan with “Roam Abroad as a smart benefit”, as I need to be able to call my parents from the UK to Sweden on a daily basis. Roam Abroad states that I can “use your inclusive minutes, texts and data”, since the p...

JaneHB by • Investigator
  • 648 Views
  • 5 replies
  • 2 Helpful

Re: Roam Abroad as a Smart Benefit

Hi,  Sorry to ask you here but do you by any chance know if it's possible to activate data roaming abroad. Before leaving the uk, i forgot to text 150 and now i'm transiting in dubai and on my phone it shows 'no service' Thanks so much!

Hongha99 by • Investigator
  • 465 Views
  • 4 replies
  • 1 Helpful

My phone won't connect to a network in USA

I'm in the USA and my phone won't connect to a network? I have the roam further add on. I have tried to load the page where I can toggle roaming etc, but it continually says that there is an error, and all the toggles are blocked. Any help would be m...

Haydzilla by • Investigator
  • 791 Views
  • 14 replies
  • 1 Helpful

Resolved! Data

Hi, I’m wondering what the charges are for Tenerife? Am I able to use my normal data or is it an extra data roaming charge. Thanks  

Dilmah by • Visitor
  • 421 Views
  • 1 replies
  • 1 Helpful

Distorted phone calls

Hi, I have an iPhone 12 and my partner has an iPhone 13 pro max both on ee.  When we call each other, the calls connect fine, but then speech is distorted and finally goes silent. Doesn't happen with other calls, just his.  Any suggestions folks? 

Squids1 by • Investigator
  • 815 Views
  • 4 replies
  • 3 Helpful

Roaming Blocked in the USA

I pay each month for roaming. It activates automatically when I land in a new country. I am in the USA and never received a notification that I usually do about roaming services. I see in my account that Roaming is now blocked. I can't make calls to ...

Top Helpful authors
More