Mobile Services

Resolved! Roaming

I am on holiday in Egypt and I would like to buy some roaming could I have the cost please

Resolved! Roam Further Thingy a question

Hi, Thinking of adding Roam Further to my account before travelling to USA for 3 week holiday. Ok folks new here - so strap yourselves in... The rest of my family will be using 3 PAYG sims (they are not with EE and so this is the best option for t...

Roaming data

Hi,I am in Croatia, My EE auto activated a £2 per day plan to use my minutes and data and it was working fine when I turned on my roaming data. But overnight it stopped working and I have tried interchanging the setting but it doesn’t seem to get bac...

Resolved! Wifi calling issue on wifi

OK it's a multi part question. The other week when mobile services went wonky and despite EE saying this was only a mobile issue my wifi calling went off at home. I have no EE signal at home so make wifi calls using wifi from my router. But like a sa...

Unable to access emails when I leave home

I have all the relevant settings but can’t access my emails when I leave home on my iPhone. Is this because of a spend cap.

I can't send texts or make phone calls while in South Korea

I cannot receive or send text messages nor can I call EE to have this sorted. I have tried every single suggestion that was in a previous post as I have been here a week. Is there an email where I can talk to someone about this ASAP. I need to be abl...

Two conflicting roaming add-ons

Hi I've recently changed my contract with ee. Before I was able to use our data abroad for free. I now have two add-ons on my account. One called "Roam in the EU" saying I can use my minutes etc while abroad, and a new one "£2 a day for EU roaming". ...

Paid to use phone overseas but can’t connect when trying to call UK from Canada

Cannot call from my mobile whilst in america

I can’t make calls on my phone in Canada

Can’t make any calls, not even to ee CS. Didn’t turn on roaming before leaving Uk as didn’t know I had to do that. Can’t activate roaming thru the app as keeps saying there’s a problem when I try to do it.. PAYE customer and have no idea how to reso...

Mobile Services

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