Mobile Services

Roaming

Hi, I am on holiday in Canada, changed my plan before coming so I could use the £10 for 30 days, advised can use phone for all normal calls texts, data etc. Since being here I can only use when connected to Wi-Fi, have my roaming switched on but soon...

Wi-Fi doesn’t connect to EE auto Wi-Fi on tube

Hi everyone. I have recently upgraded my phone from an iPhone 12 to an iPhone 14pro however when I’m using the tube and want to connect to EE WI-FI AUTO it hardly connects and when it does it takes so long it’s not even worth it. anyone else having t...

Old number still operating

I am very disappointed that my old number still operating 

5g isn’t working

I’m on holiday from the uk to berlin and my 5g isn’t working but it was earlier on

are 191 calls free from my mobile

Call in UAE

Hi im aldrin please help me on how to call in UAE COUNTRY

I cant get voicemail on my 2nd phone ..can anyone help

Will my phone accept UK calls while I am in Singapore?

I am in Singapore for a couple of weeks. I am UK based, paying monthly, sim only. I need to take a phone call from a nurse in the UK regarding eye surgery when I get home. I am so confused about whether my phone works here or not for calls from the U...

Texts and minutes

Looking to join ee however all contact shows data only. Do all packages/contracts include texts and minutes too?

I can't make call from my number