Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Roaming charges

I was away last month in France for a week where I used data. Why am I being charged again this month when I haven't used it since?? 

KaSul25 by Explorer
  • 342 Views
  • 3 replies
  • 0 Helpful

Cannot make calls from Spain, just 3 beeps and then cut off

I wonder if anyone can help?  I am in Spain.  Have 4G and a great signal, can access internet and receive calls just fine, but when I try to make a call I just get three beeps before getting cut off.  It’s the same across all available networks.  Its...

jimbo12 by Investigator
  • 1739 Views
  • 4 replies
  • 5 Helpful

Not access to data and phine

Dear all,I am now in Swiss. I bough an hour ago a 100 min call add-one, and also 10 gigabyte (or maybe 15), I received confirmation sms very quickly from EE. But I can not neither recieve any data, any call, make call, or even send sms to EE. What sh...

MhdChp by Visitor
  • 307 Views
  • 2 replies
  • 2 Helpful

Phone calls

Hi - I can’t make phone calls on my phone. Wi-Fi enabled call are working though. I can’t call EE and the message system is down. I can’t find a chat line. Is there another way of contacting them? IThanks 

Carrelie by Visitor
  • 307 Views
  • 2 replies
  • 2 Helpful

Roaming

I'm in USA and have paid for using my phone abroad but it won't connect to a network? Any suggestions?tia

Lisa1882 by Visitor
  • 305 Views
  • 1 replies
  • 1 Helpful