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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 1883 Views
  • 0 replies
  • 3 Helpful

Network coverage and no online support

I'm currently abroad with roaming but no network coverage and the app and website are down unexpectedly with no communication on when it will be back.How can I speak with tech support urgently? 

Cant call local numbers in the US

I recently upgraded the SIm Max roaming package for a new one with more data. ON my last trip to the US I could access 4g data fine, I could call UK numbers fine, I could text US numbers fine, and receive texts, but if I tried to CALL a US number, e....

will not connect to phones

after recent start to new contract my phone will not connect to certain numbers which i had no problems with on my old contract.The sim card has not been changed. The message i get is that phone cannot connect to this network, i have to phone this nu...

jiff21 by • Visitor
  • 317 Views
  • 2 replies
  • 2 Helpful

Facing issues in calling abroad

I purchased the rest of the world pack to be call my family abroad but anytime I try they tell me I have no credit to call despite having 100 minutes. Any attempts to reach customer care has proved futile 

Serwaa by • Visitor
  • 332 Views
  • 2 replies
  • 2 Helpful

Resolved! Keep old number

Hi, I have been an EE PAYG customer for a number of years, just switched to monthly sim only and received my new SIM card today, is there any way for me to keep my old number? I can’t seem to find a way to do this looking online. Thank you in advance...

Rlh2207 by • Visitor
  • 729 Views
  • 2 replies
  • 4 Helpful

Not receiving Facebook SMS messages

Hi I am trying to recover my Facebook account. The instruction given is to go to Facebook and get a code from the code generator which I have done but I have not received the code. Can you helpThanks

Leonf3 by • Visitor
  • 510 Views
  • 2 replies
  • 1 Helpful

Re: 5G slower than 4G - Samsung S21 Ultra

I also have S21 ultra, I'm field service engineer so go up and down country and never once have I had a fast connection on 5G, I have to switch 5G off in setting to go on 4G.  I spoke to EE when first got the phone and was told it was the area I was ...

Smike by • Visitor
  • 592 Views
  • 1 replies
  • 0 Helpful
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