Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Problem receiving or making texts and calls

My sim has been unable to receive and make calls and texts for a couple weeks now. I’ve been out of the uk In Senegal and it stopped working

Roaming

Really can’t get it ,my daughter has Bt mobile and she gets roam like home for free but on ee you have to pay £15 can’t understand it as Bt mobile is now apart of ee

Resolved! WiFi calling

HiWe recently moved to an area with minuscule mobile reception, but the previous occupants had mobile 4G. EE couldn’t supply a suitable router, so we got one through a broadband specialist that incidentally has an EE sim. WiFi calling doesn’t work....

Re: Not registered on network

I am already abroad. How to contact Customer Service if not registered on network? calling 150 doesn't even work.

Video

I can’t watch a video

Re: How to live chat with EE team ?

I added Roaming to my account on Monday 17th July for which I was billed £15, and told I was all set, but I am now in Portugal and not connected to EE. I have no internet and am only able to post this by using hotel wi-fi. I need my Roaming activate...

A disgrace

Has anyone else experienced terrible service. I am a new customer having moved over from an existing provider who I had been with for 12 years. I have had nothing but problems with calls dropping for the best part of 8 months. Spoke to so many people...

Resolved! Conversation

Is it possible to get so.ething sent to me on paper or on the ee app in regards to my call log on a certain day for a 24 hour period

Roaming in USA and Canada on subscription pack

The roaming page on the web site says that roaming in the USA for pay as you go will cost money. If I text "ro USA" to 150, it says that I need to pay the £2.50 or £10 charge to be able to use my pack allowances.It also takes about EU things although...

Resolved! Charged for picture messages-it's costing me 83p a time,please help

Good Morning Is there a quick/easy way to stop these charges? I called into EE and they said just use WhatsApp and I won't be charged.The charges seem to be a cluster.Any advice would be much appreciated!Thank you