Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Bad call quality

HiI purchased an iphone14 in June this year  from EE and have since been experiencing really bad call quality- loss of sound on outgoing calls for receiver and robotic /garbled speak both incoming and outgoing. Affecting calls experienced both home a...

X33CLE by • Investigator
  • 839 Views
  • 3 replies
  • 0 Helpful

Re: Cannot make calls in Nigeria

I discovered as well that I can only receive calls but make calls to a Nigerian no. I don’t think that is fair. This should be looked into. It defeats the purpose of roaming your line if you can’t make calls locally without getting a new sim here.

Onyediv by • Explorer
  • 401 Views
  • 3 replies
  • 0 Helpful

US phone service not working

So angry - stuck in the US with a phone not working for the second time in a month, despite ee assuring me it would work this time. It's basically impossible to contact them from abroad when phone not letting me make calls - I can receive whatsapps e...

network connection failed

I don't seem to be able to send and receive any texts, not just automated ones. My sim card can't connect to any network. I tried automatic network, it didn't work. then I tried to manually connect to available networks, it failed too.I don't know wh...

artima by • Explorer
  • 517 Views
  • 3 replies
  • 1 Helpful

Roaming v spend cap

Hi allI'm not paying extra for roaming, because that's basic theft.I have my spend cap set at zero, so can I safely leave my phone connected while abroad to receive any texts? What will happen to people who call me? Previously I've been charged for t...

EAB25 by • Established Contributor
  • 3277 Views
  • 10 replies
  • 3 Helpful

Re: Spending cap

Hii have just upgraded and part of my new contract is free data roaming abroad. I have a zero spend cap but you say this has blocked my data roaming abroad - how can I resolve this please?

Not receiving OTP in Italy with UK phone

I have just moved to Italy and used my UK phone to open a bank account. However, I am not receiving any OTPs. I have double checked the number with the bank, the country code (+44)  is included, restarted the phone, tried different mobile networks. N...

nlyons1 by • Explorer
  • 571 Views
  • 2 replies
  • 0 Helpful
Top Helpful authors
More