Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming

Hi how can I add roaming to my account, I’m in Sri Lanka. Please help me to activate my data roaming. Thank you

Rubbish signal after being transferred from BT Mobile

When I renewed my BT Broadband contract in March I was told that BT Mobile was being transferred to ee, They arranged to transfer my number over and I am now an ee Mobile customer, albeit an unhappy one at present!My issue now is that despite never e...

Currently abroad in USA with GR setup, but can't use my phone!

I'm stuck in a catch 22 situation with EE and I need help!I have Global Roaming set up and paid for.No Spending Caps setup. When I use the EE App the Aimee AI bot then tells me to call 150 or the UK number.Well, guess what, I'm overseas with a phone ...

Data

Hello I am in America, before I left home I called 150 and they told me I could use my phone in America for £25 per month

Phone blocked in Thailand

Resolved! is using mobile in guadaloupe classed as in france?

travelling to guadaloupe is this classed as france for mobile services?

Rising Bills on new contract

On a new contract, started a couple of months ago. I've gotten an email to tell me they're raising the prices already.Is this standard practice for companies now? Get people on the contract, then increase the price of the contract shortly after they'...

Resolved! Roam Abroad Pass

Hi,I am new to EE and have Roam Abroad Pass included in my 24 months contract.Can you confirm the following please?Do I need to inform EE when I go abroad?Is there a maximum data allowance abroad, even if I have unlimited data at home?Finally, anythi...

Voicemail issue

Hi all. I have 2 iPhones under EE in my name. Both of them are unable to access voicemail and haven’t since the start. It comes up with “unknown error” on a blank grey screen and says that calls to voicemail fail. I’ve tried every self help article g...

User busy problem

Hi I’m unable to call my wife’s phone not blocked ! been like it for a month now mobile number is with ee - she can call me but whenever I call her it sais user busy ? Appreciate any help - will probably call Ee when find time we both have iPhones v...