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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: EE wi-fi calls failing!

I have the same issue as Crumbly78 above - all usual things tried re reccycling/rejoining wifi-network - seems to have started over last week, possibly post a software update - is there a fix to this please running an IPHONE 14. Am getting stressed n...

Re: Caribbean Islands

I don’t suppose you got anywhere with this?? I’m trying to figure it out myself but proving very difficult..

Bartoooon by • Investigator
  • 991 Views
  • 9 replies
  • 2 Helpful

Resolved! Roam Pass prorata charges

Hi, Does EE charge prorata for Roam Pass at all? I have a few days left to my restart my monthly plan and just wondering will they charge me for a full month ?

danzaw10 by • Visitor
  • 1563 Views
  • 2 replies
  • 2 Helpful

Re: Losing mobile service abroad, losing patience

Same issue with mine. I booked a repairs EE shop slot on three occasions only to have my time wasted for hours each time. The issue is still unresolved and I have a 24 month contract with EE. I'm considering making a formal ombudsman complaint. 

Vitacity by • Investigator
  • 293 Views
  • 3 replies
  • 3 Helpful

Resolved! Call failure and apparently no EE service

Good morning everyone. I hope someone can help as I can’t make or receive calls on my new phone. It worked for about 2 days then stopped. All I keep seeing on the website is the notice to call 150 for tech support but I can’t make calls so can’t get ...

LubyLu by • Investigator
  • 568 Views
  • 7 replies
  • 6 Helpful

Not getting incoming calls

Hi. My EE contract changed about 12 days ago. It would seem a few days after that first caller got a message that network not recognised.  Now just disconnects when someone dials.  My phone does not connect at all. When I go on EE app,  it is showing...

RS118 by • Investigator
  • 473 Views
  • 7 replies
  • 3 Helpful

Roaming

I’ve arrived into New York and turned on my roaming but I get no service. I can’t call out or receive calls or messages and the website is no help. There is no EE stores in New York so what do I do?

Can not use my phone abroad - Unlimited Data and Calls

Am in Australia and cannot use my phone. I have unlimited data and calls, monthly contract.  When I send ROAM to 150. It says my phone is ready to be used abroad but  I cannot use it for calls or data. Please help. I cannot even make any calls either...

JideO by • Investigator
  • 754 Views
  • 20 replies
  • 3 Helpful

Unable to call

 The replacement sim arrived and in my Redmi phone. Tried to make a test call and showing mobile network not available. (try wirless network showing) Home Internet working Ok on phone. Any ideas please?Thanks

gronline by • Investigator
  • 343 Views
  • 3 replies
  • 1 Helpful
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