Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 3064 Views
  • 0 replies
  • 3 Helpful

Voicemail Messages - Finding Past Messages

On Friday (2/2/24) I received a Voicemail message, so I phoned 22201 to hear it.  I then wanted to hear it again, so I pressed "1" on the keypad (to go into Voicemail), which gave me three pieces of information.(a) "No New Messages".(b) Option "2", f...

JohnF12 by Explorer
  • 2715 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to receive SMA while in Ghana

I am  on PAYG and since I arrived in Ghana SMS has stopped receiving I only received sms for couple of  days and its stopped, I can receive call OK, I tried changing roaming network to either Vodafone or MTN and both comes out as NO service and cant ...

Law53 by Established Contributor
  • 2187 Views
  • 41 replies
  • 5 Helpful

Unauthorised call to India made from my number

I recently received an extremely high phone bill because a call lasting over an hour was made to India from my phone. I did not make this call, I know nobody in India and would have had no reason to call there. I am extremely conscious of how I use m...

Smudge81 by Investigator
  • 1110 Views
  • 8 replies
  • 3 Helpful

Resolved! PAYG in Spain

Can I use my PAYG Everything Pack allowances in Spain (Canaray Islands) when I go on holiday this weekend?I read in another thread that: "On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week," but I d...

HelenUK by Investigator
  • 850 Views
  • 7 replies
  • 3 Helpful

Business daily passport

I’m travelling in the US and trying to activate the business daily passport for roaming by texting PASSPORT to 150 but nothing’s happening. Any tips?!

Jameseee by Investigator
  • 937 Views
  • 5 replies
  • 0 Helpful

Refund

Hi I was traveling Iceland. When I arrived at Iceland airport, I should add to data roaming in Iceland. And I add up and paid for it. But I don’t know if it’s mistake, there is no choice what country I will pay. So I think I accidentally buy UK roami...

YoonaSeo by Visitor
  • 421 Views
  • 3 replies
  • 5 Helpful

Unable to receive a calls from some people

For the last couple of days, some people can't call (but they can text me). Some others (all of them in EE) can reach me with no problem. I can call anybody. Tried calling 150 but even they were unable to call me back... Tried resetting the phone a c...

michalch3 by Investigator
  • 798 Views
  • 7 replies
  • 1 Helpful