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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming charges

Just arrived in Canary Islands and annoyed to find that roaming will incur 2.29 per day. I have a dual SIM phone, and my main use is with a TalkMobile SIM in Slot 1 which gives me free roaming for calls, texts and data.  I have an EE SIM in Slot 2 th...

I can't use my phone

I'm traveling in new Zealand at the moment and I changed to a pay as you go , I was told I have to make a text or phone call once a month to keep it active but every time I send a text it tells me phone number is formatted incorrectly and when I try ...

Isaac001 by • Explorer
  • 494 Views
  • 4 replies
  • 3 Helpful

Resolved! Re: Blocking a caller

Where about on the EE app can i block a number for the ******** number   Mod edit: [please don't post personal information on the community].

Wi-Fi Calling working for iphone users but not android

HiI have a strange issue to resolve.We have several devices all on EE, some iphones and some android (samsung and google).We are in a poor signal area so rely on Wi-Fi calling, for some reason all android phones cannot connect to Wi-Fi calling but iP...

Roaming Brazil not working

I landed in Brazil last week and I changed my plan recently to “All Around” 24m commitment contract to get things easier, but my pay as you go plan was working better then this commitment plan. Here in Brazil I simply don’t have any signal, I can’t m...

Resolved! Ukraine

Hi to all. My location  is in Ukraine and I'm notes that data not working anymore. I wonder if ee still cover the cost in Ukraine in this Days?

Victorfix by • Investigator
  • 729 Views
  • 6 replies
  • 0 Helpful

I set up roaming but didn't text roaming to 150

Please help me, my 15yo boys are in America with school and i set up roaming on their accounts but didn’t text ROAMING to 150 on their new phones (iPhone 11). Ive looked at previous advice and cannot seem to activate it through parental controls or d...

RigbyT by • Visitor
  • 2262 Views
  • 2 replies
  • 0 Helpful

Resolved! Can't make international calls from the UK

I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...

saz00114 by • Investigator
  • 3683 Views
  • 18 replies
  • 0 Helpful
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