Mobile Services

Text messages

Hi, I do not receive messages from certain telephone numbers for a couple of months and before I did (one is from the GP and other is from a foreign number). Thank you in advance

Why can't I receive or make calls to the Seychelles from the UK?

I really need to speak to a company in the Seychelles,  but when they try to phone me the get a number busy message every time.  If I try and phone them I am told that the number isn't recognised.

Callling overseas from the UK

Help - I'm trying to call Australia but it's not working, also my whatsapp for my UK number not working. Can anybody help? 

Outside the United Kingdom

Hello I would like to ask about how do i activate the service when iam outside the United Kingdom ? 

No calls, No SMS, nothing. In hospital and no phone

Hello everyone.I have come overseas to the Czech Republic for surgery.  Before I left I checked my account and confirmed that can use my phone here. I am a contract user and have ben with ee for over 10 years.  The last couple of days my phone was ok...

Using phone italy

My contract started in July 2001 will I need to pay £2.29 a day to use my phone abroad.

Ts254ju

Unable to receive text messages

Hello There. For some reason I am unable to receive text messages, I think it's an issue from EE side. Can anyone suggest what I cam do

No mobile signal in USA but 4g

Help I am in USA and my mobile won’t work - I have 4G but no signal so cannot call or text to ask ee for help. I have reset network settings, checked I have a roam abroad pass, turned off and on, checked roaming on but still nothing. normally on arri...