28-01-2024 05:21 AM
28-01-2024 05:22 AM
can you please do my roam full to my number
28-01-2024 05:23 AM - last edited on 28-01-2024 07:38 AM by Leanne_T
my mobile number is********* i have texted before i leave uk but i think before i get the text my network was gone and i couldnot able to do my roaming
[mod edit: personal details removed from the forum]
28-01-2024 07:57 AM
Hi @daxesh
Thanks for coming to the community.
Sorry we are unable to access individual accounts to check the roaming settings and your number has been removed.
Have you tried manually searching for a network in your phone settings?
Leanne.
28-01-2024 11:35 AM
@daxesh : What did you text to 150 while in UK?
Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.