Mobile Services

Huge charge for calling my French bank

So I had to call my French bank in an emergency to sort out my buy to let. the French bank website said  to call on an 0810 number at ‘local rate eur0.09’EE on my bill they charged my £5.33 per minute resulting in a massive £495 call charge!!ee have ...

I just paid the bill and i havent got signal on my phone yet

I just paid my bill in full to EE but when I checked my profile my number is not there anymore, do I just wait 24 hours or what should i do?I am in South America now by the way, that's why I am using this forum for help Thanks 

Online Temporary Passcode from HSBC

I can't receive texts with Online Temporary Passcode from HSBC. Please direct me to the right group.

Re: Phone not ringing, just get text notification of voicemail

I am having the same problem. Moved over from plusnet mobile and I can be on my phone and see a missed call notification pop up right in front of me. Full signal. Very frustrating! 

Hello i can't make calls

I'm in Mexico and can't access my voicemail. Any suggesstions?

I've tried adding the exit code for Mexico, which is 00 and put in front of the voicemail number and customer services number.  No luck with anything!

Picture messages

Are emoji's picture messgaes? 83p a picture, really?   My first EE bill after being on Vodafone for many years

Block sim abroad

This is the second time whist abroad and my sim’s been blocked How can I get round it without waiting till I’m back in the uk Any suggestions please my phone is unlocked and it’s not excepting the  Malaysian sim So yet again I’m without a working pho...

My EE line is not reachable

HiI travelled to Nigeria and noticed that my EE line has been unreachable since I left the UK: no calls no messages. Apparently I was supposed to dial a code to roam it before leaving but didn't. Could the EE admin remotely roam my EE line for me ple...