Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Unauthorised call to India made from my number

I recently received an extremely high phone bill because a call lasting over an hour was made to India from my phone. I did not make this call, I know nobody in India and would have had no reason to call there. I am extremely conscious of how I use m...

Smudge81 by Investigator
  • 951 Views
  • 8 replies
  • 3 Helpful

Resolved! PAYG in Spain

Can I use my PAYG Everything Pack allowances in Spain (Canaray Islands) when I go on holiday this weekend?I read in another thread that: "On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week," but I d...

HelenUK by Investigator
  • 527 Views
  • 7 replies
  • 3 Helpful

Business daily passport

I’m travelling in the US and trying to activate the business daily passport for roaming by texting PASSPORT to 150 but nothing’s happening. Any tips?!

Jameseee by Investigator
  • 820 Views
  • 5 replies
  • 0 Helpful

Refund

Hi I was traveling Iceland. When I arrived at Iceland airport, I should add to data roaming in Iceland. And I add up and paid for it. But I don’t know if it’s mistake, there is no choice what country I will pay. So I think I accidentally buy UK roami...

YoonaSeo by Visitor
  • 346 Views
  • 3 replies
  • 5 Helpful

Unable to receive a calls from some people

For the last couple of days, some people can't call (but they can text me). Some others (all of them in EE) can reach me with no problem. I can call anybody. Tried calling 150 but even they were unable to call me back... Tried resetting the phone a c...

michalch3 by Investigator
  • 519 Views
  • 7 replies
  • 1 Helpful

Long term travel to the US

I have a 24month 125gb SIM only plan which expires in 2025, it also includes the roam abroad pass as I travel to the US a fair bit. I understand from checking previous posts that a fair usage policy exists limiting me to 50gb whilst in the US, this h...

Jimmy90 by Explorer
  • 556 Views
  • 4 replies
  • 2 Helpful

Resolved! Roaming

I'm in The Genadines. How much is a roaming call package?