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Discussion about Mobile services, like roaming, calls, messaging etc

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4G

Literally just paid my phone bill and my 4G is flashing on and off and my data will not work what can I do? I’ve reset my phone twice already and it’s still doing it but when I put my temporary sim in the 4G is working fine how can this be solved ple...

Plus net transfer whilst overseas

Hi, I had to change from plusnet but I’m overseas in the USA. I’ve put my new EE sim in but I can’t get texts etc. bit of an issue now everything is 2FA. Any advice? 

Jk1704 by • Explorer
  • 311 Views
  • 3 replies
  • 0 Helpful

Resolved! Can't make calls

I am using an ee uk Sim in Nigeria and after buying a plan worth £15, I can't make calls nor send sms 

Smart6 by • Visitor
  • 321 Views
  • 2 replies
  • 1 Helpful

Resolved! £550 bill while in India

HiI have just seen approx £550.00 taken out of my bank account by EE. I am on holiday to India for a month. I contacted EE couple of days prior to leaving and spoke with customer  service with a view to alerting them I would be in India for a month. ...

Menlove67 by • Investigator
  • 939 Views
  • 6 replies
  • 3 Helpful

Buying a package before I return to the UK

I live in Thailand and had massive problems last Summer when I thought  I could simply 'top up' by UK phone after switching to PAYG when returning to the UK for future visits.  You can't, you have to buy a package, which is fine.  I am about to come ...

mithri by • Explorer
  • 301 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming Abroad USA - Making Calls

Hi all,I did check on https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/usa and have the Roam Abroad Pass. Can i just double check that if i make calls to American Landlines whilst in the USA, whilst making reservations etc, will this be i...

pshutton by • Investigator
  • 2048 Views
  • 1 replies
  • 2 Helpful

Resolved! Costs for picture messages

Does anyone know of a way to track what (alleged) picture messages I would have sent, as these cost as a rule I never send any media on SMS but apparently I have sent 4 now.  I also wondered since EE love to send me SMS messages where I am asked to d...

Bowkes by • Contributor
  • 2992 Views
  • 2 replies
  • 0 Helpful
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