Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Singapore Roaming, I have not been able to access it

Dear all,For the last 2 days while in Singapore (i.e., since arriving) I have not managed to access any local network nor use my phone, while not on wifi. I have not received, the welcome to singapore message that I often receive when I travel outs...

My iPhone is not allowing me to phone out whilst I am in France

Sim is roaming but unable to get texts

I have been using EE sim since 2022 . I'm in Pakistan It was working fine to get texts now sim is roaming but unable to receive texts.I have topped up 5£ but am unable to get texts.Please help/suggest.

Can’t make calls from my mobile

my mobile has stopped receiving calls but i

Resolved! Suspicious landline number

Having received scam texts and messages over the last year, I received a call from 0191 671 9865 claiming to be from EE and wanting to upgrade to a new bundle which I did less than a year ago, does anyone know if this number is genuinely from EE as...

My data roaming isn’t working

Hello, I have been in Malta since 1st of September. As soon as I landed my data was working, I got a text telling me about the charges and that’s perfectly fine. I’ve woken up today and nothing is working. I have had to sit in the hotel lobby to use ...

Roaming for costa rica

I'm going costa rica for 2 weeks and need a decent travel pass that covers myself and my partner. Is there a better deal than £7.84 a day for 150mb? We Need something better.

Resolved! Roaming pass

Hi ,paid for a roaming pass while I am here in Rhodes but my phone is picking up Turkcell so I will get charged .what do I do please

Re: Incoming calls go straight to voicemail.

Hi @ChristopherI have a Samsung S10+ and having the same problem too. Started that last few days (around third week in August 2023). Unsure why but it seems intermittent, as I received a missed-call notification (phone does not ring), and then if t...