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Discussion about Mobile services, like roaming, calls, messaging etc

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Roam Abroad

Looking to get Roam Abroad for a trip to US.  I am on pay monthly.  It will cost me £25 for month.My data allowance is only 8GB so less than the fair use policy.Would I only get 8GB to use that month or would I get data up to fair use policy?Don't wa...

Kg12345 by • Explorer
  • 579 Views
  • 6 replies
  • 5 Helpful

Blocking certain numbers from leaving voicemails

Is it possible to block specific numbers from leaving voicemails? My child has a smart watch which rings me if they hit the SOS button. If I don’t answer it automatically then starts to ring my partner. However, the feature doesn’t divert to my partn...

er051 by • Visitor
  • 1320 Views
  • 1 replies
  • 0 Helpful

Re: Billing

The number ********** is not working  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Lupe1 by • Visitor
  • 265 Views
  • 1 replies
  • 0 Helpful

Resolved! No service in Spain

Hi all, I’m currently in Spain and have no service. I have tried rebooting my phone. Switching airplane mode on and off. Automatically connecting to the Spanish networks and manually. Checked the parental settings on my phone. Turned roaming on. I di...

They don’t care about loyalty

**Title: Disappointed Long-Time Customer Receives Poor Service from EE's Executive Complaint Team**As a loyal EE customer for 12 years, I am disheartened by my recent experience with the company's executive complaint team. Despite my dedication and s...

GaryO by • Explorer
  • 1074 Views
  • 9 replies
  • 7 Helpful

Resolved! Re: Cannot make/receive texts in Crete

My son is currently on Crete and didn’t set roaming up before going. He did try changing network but still nothing.do you know if I call the customer service number above or can I call 150 from my phone? I’m at home in scotland. thanks in advancepat

Padraigog by • Investigator
  • 678 Views
  • 6 replies
  • 3 Helpful

Resolved! Using phone in Sweden

I have a contract for two SIM only  - one for my son, the other for me.  I took out the contact in April 2020 and have let it roll on. In the UK we both have unlimited data, texts, and calls. My son is going to Sweden tomorrow for two weeks. Will the...

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