Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Wifi calling keeps disconnecting

Did you ever get to the bottom of this? I have the exact same problem, which results in numerous calls not getting through to my phone, as the EE mobile signal is nonexistent in my house. WiFi calling is essential for us. 

EE Spend Cap Issue

I am currently abroad in France and forgot to increase my spend cap before leaving the UK. Phone calls, mobile data and outbound texts have been disabled, and I am unable to contact EE on the 150 number. There doesn't appear to be a facility on My EE...

zoep15 by Visitor
  • 1738 Views
  • 4 replies
  • 0 Helpful

Resolved! Re: How to cancel my roaming abroad?

Hi, can I activate my Roam Abroad pass out with the UK? Also, I don't want to get charged for 2 months, so if I cancel it a few days later, will it still be active for the remainder of the month? Thanks

Resolved! Cruise Ship Roaming

Hi, Does anyone have any experience with Cruise Ship / maritime roaming. Do EE have an agreement with Cellular at Sea for Phone calls and texts?  Thanks!

bdg051 by Established Contributor
  • 2501 Views
  • 3 replies
  • 0 Helpful

Resolved! Going to Spain

Hello I am off to Fuerteventura and we are hiring a car so thinking best I have use of my maps on my phone. What’s the best way to do this without being charged a fortune each time I use my phone out of the villa which has WiFi. Thanks 

NEM45 by Visitor
  • 5794 Views
  • 3 replies
  • 4 Helpful

UK to India unlimited calls

HiMany operators are providing unlimited calls to India at cheaper rates as compared to EE. I know international £2 pass is there to make the call rates 3p per minute but is there any plan to introduce unlimited calls. I understand I can use VOIP or ...

Rky by Prodigious Contributor
  • 978 Views
  • 2 replies
  • 0 Helpful

Ee pay as you go not working in Mexico

Hi I had a contract with EE untill two months ago and went over to pay as you go , ever since then  I can not text everyone and can not ring out ? I put £10 credit on but I need to use some to keep my number but I can't use it, I use a local SIM in m...