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Discussion about Mobile services, like roaming, calls, messaging etc

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Only SOS available in the USA

I am currently in the USA - UK customer. I have Roam Abroad and World Talk & Text.All has worked well for the first few days but today, switching airplane mode off, I have not been able to get a signal - only SOS. If I manually select a network - A T...

_Finn by • Valued Contributor
  • 487 Views
  • 7 replies
  • 0 Helpful

Traveling to France

What plan should I get if I will need service/roamingI’m traveling from London to Cannes France for 7days 

Resolved! Charges

Hi. Can anyone let me know if there is a standing charge to go on my data when using from abroad (Europe) please??  I can see the messages from EE with daily Tx and call charges but would like to use my data for just one day and not sure if there is ...

No network in USA

Hello all.just landed in USA, 2 phones on iPhone 15, me contracts, unlimited everything and mobile roaming abroad yet can’t use my handset, only available on wifi and can’t call EE to sort this out. so mad at the moment as EE promised everything woul...

Avo1987 by • Visitor
  • 487 Views
  • 2 replies
  • 3 Helpful

Roaming in Europe

Hi, I’m currently in Berlin and my roaming isn’t working. This also happened to me last week when I went to Amsterdam. I’m using iPhone turned on Data roaming on cap limit off. Restarted my phone and all the troubleshooting done. I have 2.47£ roam in...

berndy by • Explorer
  • 3090 Views
  • 4 replies
  • 2 Helpful

Connect in France

I have a roaming pass and have used a SIM for my UK phone in the EU before. Now, I am in France and can't connect to the local network. I can't contact 150 as phone/text doesn't work, and EE has no other way to be contacted. Please give me advice and...

Rattie by • Explorer
  • 433 Views
  • 3 replies
  • 3 Helpful

Does EE cyber security provide a VPN when abroad?

I am currently in Canada for a couple of weeks and when I joined the hotel’s secure network a VPN appeared in the settings that keeps turning itself back on every time I connect to Wi-Fi, and there appears to be no way to delete it. I am not aware th...

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