Voicemail alert but no voicemail messages

[DawnMc]

I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switching phone off and on again but it hasn’t worked. 

[Julie291]

Force stop in settings it will disappear 

[Chicken892]

This worked for me,

         Thank You👍🤗

[dachley]

Didn't work for me either getting bored with this now may possibly move to another provider

[DEE46]

Hi

Will this method stop this from happening completely? I'm getting these notifications daily and there is no voicemail being left! 

[Karyn1944]

Thanks this worked!

[bigal5991]

Hi Christopher

This is clearly a known issue with EE, why hasn't a permanent fix been put in place which doesn't involve us having to ring ourselves, leave ourselves a message then call our voicemail and fully listen to the message we just left ourselves?

[Christopher_G]

Hi @bigal5991 

These steps can often fix the issue without needing to contact our support team. However, if it doesn't or you'd like us to look into it further, I recommend getting in touch so that our technical team can raise it through your account.

Chris

[Jonnoboy61]

I’ve got the exact same issue which is extremely annoying.  The suggested solution(s) don’t work for me.  I’d be grateful for any other suggestions/ideas before I change providers.

[bristolian]

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@Jonnoboy61 wrote:

I’d be grateful for any other suggestions/ideas before I change providers.

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Suggestions are in the post immediately above yours. Reporting the issue to EE-CS is the next step.

[talimkt]

unfortunately it is not working for me. actually I am getting more notifications now.