14-05-2023 05:25 PM
I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switching phone off and on again but it hasn’t worked.
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14-05-2023 05:55 PM
Call your mobile from another phone and leave a message. Wait for the notification to arrive then dial voicemail and delete the message.
The notification should clear.
14-05-2023 05:55 PM
Call your mobile from another phone and leave a message. Wait for the notification to arrive then dial voicemail and delete the message.
The notification should clear.
15-05-2023 09:28 AM
Morning @DawnMc
Thanks for coming here.
Can you try the advice from @bristolian and let us know if this works for you?
Leanne 🙂
06-06-2023 05:20 AM
I have this exact issue. Nothing works at all. I got an s21 ultra with you guys. Took my sim out, cleared every cache I can. Cleared data etc and its still there.
Changed phones to an s23 ultra last week, and it's now on both phones with no voice mail messages. Nothing is working and even after removing all sims it's an issue.
I'm unsure why you're forcing this notification through too. Because after uninstalling the ee app it vanishes, but then, the ee ap now has malware because I've had 3 anti viruses flag it. Seems like this is something you're doing on purpose
06-06-2023 07:57 AM
Hi @Bbbrent
Have you tried calling your phone from another number, then leaving a message? Once you fully listen to the message, then delete it, the icon should disappear.
Chris
27-07-2023 07:31 AM
This worked Christopher.
28-03-2024 03:25 PM
I have the problem. I had a message . Deleted it but alert will not stop so advice no good for me
28-03-2024 03:26 PM
Didn't work for me
28-03-2024 03:55 PM
Did you listen to the message in full, @RoadieDave?
James
28-03-2024 08:26 PM
@RoadieDave : Did you, as suggested above, get someone to call your phone from another number, then leave a message? Once you fully listen to the message, then delete it, the icon should disappear.