14-05-2023 05:25 PM
I have just returned from a trip abroad and since switching my phone back on I keep receiving a notification that I have a new voicemail, however when I call voicemail it says I have no messages. I’ve tried turning off badge notifications then switching phone off and on again but it hasn’t worked.
Solved! See the answer below or view the solution in context.
17-07-2024 04:03 PM
Force stop in settings it will disappear
20-07-2024 07:37 AM
This worked for me,
Thank You👍🤗
03-09-2024 04:12 PM
Didn't work for me either getting bored with this now may possibly move to another provider
17-10-2024 08:29 PM
Hi
Will this method stop this from happening completely? I'm getting these notifications daily and there is no voicemail being left!
19-10-2024 10:30 AM
Thanks this worked!
23-10-2024 10:48 AM
Hi Christopher
This is clearly a known issue with EE, why hasn't a permanent fix been put in place which doesn't involve us having to ring ourselves, leave ourselves a message then call our voicemail and fully listen to the message we just left ourselves?
23-10-2024 12:39 PM
Hi @bigal5991
These steps can often fix the issue without needing to contact our support team. However, if it doesn't or you'd like us to look into it further, I recommend getting in touch so that our technical team can raise it through your account.
Chris
15-11-2024 04:23 PM
I’ve got the exact same issue which is extremely annoying. The suggested solution(s) don’t work for me. I’d be grateful for any other suggestions/ideas before I change providers.
15-11-2024 04:34 PM
@Jonnoboy61 wrote:
I’d be grateful for any other suggestions/ideas before I change providers.
Suggestions are in the post immediately above yours. Reporting the issue to EE-CS is the next step.
15-11-2024 04:57 PM
unfortunately it is not working for me. actually I am getting more notifications now.