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Smart hub ip address setup tech info needed.

Hi. I have a customer, with a smart hub sh20a.we have installed some ip cameras a while ago, stand alone to the DVR.they then wanted to view them online from the phone. So set the equipment to be dhcp enabled and take their ip addresses from the rout...

Andy2315 by • Investigator
  • 119 Views
  • 6 replies
  • 1 Helpful

EE roaming in China

I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks

EE roaming in China

I'm travelling to China and planning to activate the 7 day travel plan to use my package and normal over there. Does anyone know if WhatsApp etc. will work that way or will I still need a VPN too? Thanks

Cannot access account

I have been unable to access my account through the app and website since before Christmas, despite speaking to customer service twice already . I can’t check my bill, or pay it through the app and website - it says an error has occurred.I have tried...

Netflix - where is Standard with NO adverts ?

I was going to migrate from BT to EE Broadband and TV, but I notice that Netflix standard with  NO Adverts isn't available. It seems when on the base Entertainment package which includes Netflix Standard WITH adverts, you can only upgrade to Netflix ...

60s_Gonzo by • Investigator
  • 511 Views
  • 3 replies
  • 2 Helpful

Home move issue

I’ve recently moved and despite telling EE before I moved they can’t complete the switch to my new address. I’m being told different reasons for this ranging from it’s an issue with the new owners of my old house claiming that line to can’t process t...

PAYG 4G wifi

I have purchased a 4G wifi dongle with a data sim. I am trying to see the balance on the sim and to be able to top up. Everything I do asks me for my mobile number, the data sim does not have a mobile number so I am at a loss what to do. I am not an ...

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