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Community Activity
EE website session timeout
HiCan EE tech team please increase session of EE community website, we everytime I need to login even just after 15-20 minutes.If remember me can be there, at least 24 hours login may help rather than 24 minutes or so.
Mobile number not recognised
Hi Today I upgraded my phone and transferred my contract to a business contract. I’ve been with EE with the same mobile number for years. When I log in to the EE App, it remembers who I am from my sign up credentials, but it does not recognise my mo...
Can’t make calls or receive calls on digital voice
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
EE Account Linking & eSIM Issue – Need Help
I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...
problem with payment application
Hello, I have a problem paying my overdue bill. Unfortunately, I can't do it through the app and when I call there is a problem with the card.
Broadband noose
Why does my broadband box sound like paper rustling?
Poor speeds via extender
I'm on Full Fibre Giabit* with Smart Hub Plus and extender. The EE app says the main hub is getting 927mbps/108 mbps, however when stand close to the main hub my iPhone only shows sub 600mbps, and when connected with ethernet cable to macbook get bes...
Insurance cancelled
Hi. I have called multiple times about my Lenovo Tab M8 (4th Generation) tablet. I got this device December 2nd 2024. My insurance was cancelled February 23 2025, without my knowledge. I updated my sim plan, which then affected my insurance. I was no...
Resolved! Broadband Speed, small city vs large city
Hi, I wonder why London has only 67 Mbps while other small cities have over 900 Mbps on the same plan.
Perks At Work - EE Broadband - Discount Code Not Working
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
