I just want to speak to somebody

[Rachelscott182]

I’ve called 150 and +44 800 079 8586 over and over and just get sent a text every time I just want to speak to someone 😩

[Leanne_T]

Hi there @Rachelscott182 

Thanks for coming here. 

Is there anything we can help you with on the community? 

If your query needs account access, please give us another call on 150, option 2 > option 1 > option 2 > option 1 > option 1 > option 3 > continue to hold after the message stating a text has been sent then press option 9.  Our mobile care team will be able to get this looked into for you. 

Leanne

[Buster5]

I rang 150 yesterday and I am still trying and is all I keep getting is the same message sent

[James_B]

Hi @Buster5,

Is it something we might be able to help you with in the community?

James