Yes this is a family phone. We spent over 2 hours with the MEO techy people in Faro and they could find nothing wrong from their side, even replaced the SIM. Having said that, the following morning both my EE and the MEO one said updates had been run and both phones needed restarting. after doing that I was able to call the MEO phone for a day, then it went back to not connecting.
I am very suspicious that it is an EE/NOS problem otherwise why would 2 EE phones in Portugal be unable to connect to the same MEO number.
Just to add a little more to the story. Last year when I was here I suddenly had the same problem connecting to a Portuguese Vodafone number that previously I had been able to call, This lasted several weeks and at that time my EE phone was connected through the MEO network here. Suddenly out of the Blue I was able to call the Portuguese Vodafone number. The only difference I could see was that somewhere in the background my EE phone had been switched from MEO to NOS, nothing I had done.
