Trying to get a puk number. Menu not showing choices

[ML49]

Trying to get a puk number to unblock phone. Choices not showing on menu

[XRaySpeX]

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

[Syedanamul]

Hi can I get my sim pulled number please 

[Christopher_G]

Hi @Syedanamul 

Which number are you looking for? If it's a PUK, you'll find it in your My EE account.

Chris

[HighSage444]

If EE has blocked my number, can I unblock it? if so how do I do it?

[Leanne_T]

Hi @HighSage444 

Do you have a message saying PUK code required? 

Leanne.

[HighSage444]

I don't understand, I need my sim number unblocked by EE, all my apps are linked to number, so  if I try  to recover my account and they sent a code to that number I won't be able to receive it

[Leanne_T]

Hi @HighSage444 

You have posted on a thread about needing a PUK code to unblock the SIM card if the PIN code to enter the phone has been entered wrong and the SIM has been blocked, is this what you need or has your SIM card stopped working?

Leanne. 

[XRaySpeX]

@HighSage444 : It's not EE who've blocked your SIM but yourself by entering your PIN wrongly too many times so as to require its PUK to unblock it. 

[HighSage444]

EE has told me they have blocked my number but thank  you i will phone  them and try and sort it that way