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Community Activity
Free phone case and screen protector
When I ordered my new device as week ago I took out insurance too. Included was a free screen protector and a case. I haven't received one. What should I do?
Making and receiving calls while abroad
Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...
Cant link my business phone, and cant redeem MS365 voucher
I've tried multiple times to link my business phone to my online account, and it fails every time. I have phoned EE support and just get told they're aware of this issue.However, I am now trying to redeem my Microsoft 365 perk, which also does not wo...
Received password email reset without asking for it
My wife has received a password reset email without asking for it. And her number has been spoofed and used to contact her mum and ask for money. When we called EE the call was cut off 3 times and then the office closed so we are left feeling vulnera...
Odering an Iphone 14 pro Max
I want to order an iPhone 14 Pro max
Resolved! Contract ended now I want to swap to PAYG
Hi,My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a s...
All-rounder contract, with EU roaming, suddenly stopped working in Cyprus
I have been in Cyprus for a few weeks, using my EE phone to call UK numbers. I visit Cyprus regularly and never had a roaming problem since joining EE 3 years ago. I have an All-Rounder contract, with unlimited everything, including EU roaming. Roami...
Confusing email
Hi the title of the email confirmation of my new pay monthly order says please call us but then the body of the email just says Thanks, we've got your order, we'll begin to work on it straight away. We'll be in touch via SMS if we need any further in...
Resolved! I need to find the PUK code
adding my wife to my contract
how can i add my wifes existing phone contract to my account.my wife has an ee contract but is missing out on our EE one customer perks she wants to add her contract onto mineis this possible?
