Phone upgrade and not working

Kayleigh11111
Explorer

I’ve upgraded and transferred my sim to new iPhone and have no network not able to receive or make calls. Is this normal does it take time to transfer? 

2 REPLIES 2
Kayleigh11111
Explorer

Yes tried that still not working 

Leanne_T
EE Community Support Team

Hi @Kayleigh11111 

Thanks for posting 🙂

Have you registered the new SIM card? 

Does the old SIM card work in your new iPhone? 

Leanne 🙂