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Phone upgrade and not working

Kayleigh11111
Explorer

‎30-08-2023 04:02 PM

I’ve upgraded and transferred my sim to new iPhone and have no network not able to receive or make calls. Is this normal does it take time to transfer? 

0 Helpful
2 REPLIES 2
Kayleigh11111
Explorer

‎30-08-2023 04:16 PM

Yes tried that still not working 

0 Helpful
Leanne_T
EE Community Support Team

‎30-08-2023 04:20 PM

Hi @Kayleigh11111 

Thanks for posting 🙂

Have you registered the new SIM card? 

Does the old SIM card work in your new iPhone? 

Leanne 🙂

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