30-12-2023 03:26 PM
I am in South Africa for the next six weeks. I did not text 150 before I came from England. So I have no mobile connection since arriving. How do I enable my phone to roam in South Africa? I am not able to call any of the headlines obviously
Solved! See the answer below or view the solution in context.
30-12-2023 08:39 PM
Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK
If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.
30-12-2023 03:33 PM
@JGarvey : Try calling CS on the Freephone no. in my sig. on Skype over WiFi to enable roaming. It should be free.
30-12-2023 08:39 PM
Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK
If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.
31-12-2023 06:39 AM
Many thanks