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South Africa roaming

JGarvey
Investigator
Investigator

I am in South Africa for the next six weeks. I did not text 150 before I came from England. So I have no mobile connection since arriving. How do I enable my phone to roam in South Africa? I am not able to call any of the headlines obviously

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.


On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK

If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@JGarvey : Try calling CS on the Freephone no. in my sig. on Skype over WiFi to enable roaming. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.


On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK

If you now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.

JGarvey
Investigator
Investigator

Many thanks