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I am in Spain i have a full roaming package but it is not working

Samtodd123
Explorer

‎31-12-2023 10:20 AM

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎31-12-2023 10:24 AM

Hi @Samtodd123 

Did you activate roaming. If not your roaming package will not work. 

Use Skype over wifi and the number in my signature to call EE to activate.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎31-12-2023 10:50 AM

Can you explain how your phone is "not working" - do you have a connection to any Spanish networks?