The EE Community

EE full fibre with Smart Hub Plus - fast broadband but SLOW wifi!

Hi, I've just changed my BT FTTC to EE full fibre FTTP with an EE Smart Hub Plus and I'm getting an excellent speed at the hub (900+mbps), however I've a real problem with my portable devices (mobiles laptops etc). For example, I'm getting a speed of...

I have broadband with ee but working away in London and need wifi

Hi I am going to Japan and America.. need to have access to phone internet what

You should let your clients know how many gigabytes they have left on the EE app

You should be telling your clients who are paying your wages how many gigabytes they have left on their EE app are you do not tell them anything as you are only trying to sell more gadgets and phones to your clients what do you think they have a app ...

Hi want to pay my bills

Contract

How do I find out when my contract ends

EE Smart Hub Plus and Sky Q Connection Issues

We recently switched our Broadband from Sky to EE's Full Fiber 500, however, we remain with Sky for their TV services and have a Sky Q box (not sure if it makes a difference but the box is for 4K TV with 1TB SSD).Since switching we updated the settin...

Roaming in Australia not working

I pay extra for roaming. Data roaming is fine but not phone or text.  EE help will only take phone calls on this issue, which is not helpful when you cannot phone. We’re in Australia and have tried taking off automatic network selection to connect to...

Google one premiere

I'm trying to claim my free google one premier that I received with my up grade but keeps telling me their is technical issues!! 

Can it be fixed?

Voicemail query- After I’ve heard the message and select option 4 to receive a text with the number of the person who left the message, I get a text that has no details.