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Getting calls about my missed call

scknbbs
Explorer

Hi,

I kept getting calls from people I do not know that I missed called them. It started about a month ago, happens twice a week. But I do not call these numbers. I even do not have the phone numbers saved. Why is this happening?

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi there @scknbbs 

Thanks for coming here. 

Are you getting calls from people calling you back after seeing a missed call? 

Is this a new number? 

Thanks 🙂

Leanne.

Hi, 

Thank you for your attention.

Yes, I have been receiving calls. I just had one today in the morning. The guy said I called him at 9 am, but I am certain I did not.

I bought my number last year in June from Lyca Mobile and moved my number to EE around July. 

My number is ***********

Thank you

 

[mod edit: please don't post personal details on the forum]

Leanne_T
EE Community Support Team

Thanks @scknbbs 

In this case, please call us on 150 and our tech gurus will get this looked into for you. 

Leanne 🙂

Fisher6
Visitor

I keep getting this same issue, been going on for about a month and a half now. Literally had a call today saying, I've a missed call from this number. EE tech department only recommended doing a number change which I don't want to do as I've had this number for 10+ years. This is surely a data breach on EE's side as never had a issue like this before.