Re: I would like to speak to someone

JAM3Y
Explorer

‎10-03-2023 03:42 PM

Hi I urgently need to have my phone working . my bill is upto date I'm in France and there's been a bereavement aylt home in UK. I urgently need to be able to make calls 

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6 REPLIES 6
JAM3Y
Explorer

‎10-03-2023 03:43 PM

Hi I urgently need to have my phone working . my bill is upto date I'm in France and there's been a bereavement aylt home in UK. I urgently need to be able to make calls 

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Chris_B
EE Community Star
EE Community Star
In response to JAM3Y

‎10-03-2023 03:51 PM

@JAM3Y   Have you enable roaming on your EE account?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Katie_B
EE Community Support Team
In response to JAM3Y

‎10-03-2023 04:15 PM

Hello @JAM3Y. 

I am so sorry to hear there has been a loss. 

Please respond to @Chris_B's question and also confirm if you can connected to a local network OK?

We will do all we can to help.

Speak soon, 

Katie

 

Slucy
Visitor

‎06-09-2023 02:26 PM

Me too.

How to find a person to talk to?

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James_B
EE Community Manager
EE Community Manager
In response to Slucy

‎06-09-2023 02:32 PM

Hi @Slucy,

Welcome to the EE Community. 🙂

You can find our contact information in Contact EE.

Is it something we might be able to help you with in the community?

James

XRaySpeX
EE Community Star
EE Community Star
In response to Slucy

‎06-09-2023 08:56 PM

@Slucy : Speak away!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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