I have been trying to resolve the issues relating to my phone not ringing when someone calls. One minute I can receive a call 5 mins latter it doesn’t ring or goes straight to answer phone message.I’ve tried a new phone, new sim card, reset network settings and every other time wasting process that leads nowhere. I can hear you can you hear me etc… etc the fact is the EE network clearly can’t handle the volume of traffic at peak times of the day but nobody is honest enough to just admit it. Using Whatsapp seems to be much more reliable now if you can access a network. Almost every month I get a message from EE saying there is service problem that is taking longer than expected to fix. What’s needed is some honesty from EE and tell customers the real problem rather than making their customers waste time jumping through hoops.
