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Re: Not registered on network

Shelllanc66
Investigator
Investigator

‎19-08-2023 05:57 AM - edited ‎19-08-2023 05:58 AM

Hi I have the same issue. My phone suddenly won't give me signal saying unregistered on a network. Contract phone 20 years same number. Taken sim out, rebooted loads. WiFi fine and have full signal. I've travelled yesterday and am away and can't ring cust services, no webchat available. Need my phone as away 4 days please help?

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4 REPLIES 4
Shelllanc66
Investigator
Investigator

‎19-08-2023 05:59 AM

Hi I have the same issue. My phone suddenly won't give me signal saying unregistered on a network. Contract phone 20 years same number. Taken sim out, rebooted loads. WiFi fine and have full signal. I've travelled yesterday and am away and can't ring cust services, no webchat available. Need my phone as away 4 days please help?

 

 

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James_B
EE Community Manager
EE Community Manager

‎19-08-2023 08:15 AM

Hi @Shelllanc66,

Are you travelling in the UK or abroad?

James

Shelllanc66
Investigator
Investigator
In response to James_B

‎19-08-2023 08:15 AM - last edited on ‎19-08-2023 05:33 PM by EE Community Moderator

Uk

Michelle xxxxxxxxx

[Mod edit: Please do not share personal details such as your full name as your posts are visible to the public. Thanks!]

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James_B
EE Community Manager
EE Community Manager
In response to Shelllanc66

‎19-08-2023 08:25 AM

Thanks @Shelllanc66 

Have you been able to test your phone in more than one location?

Is WiFi Calling turned on in your phone's settings?

James

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