27-11-2025 04:13 PM
LITERALLY ZERO SERVICE BAR | Messaging prompts me to call EE but calls (ugh!) obviously do not go through since there is no network/ service bar! NEED URGENT HELP!
27-11-2025 04:26 PM
If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.
Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.
If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.
27-11-2025 04:48 PM
Hi @bays
Are you PAYG or pay monthly contract.
You have a message to call EE?
Thanks
27-11-2025 04:50 PM
pay monthly customer~
27-11-2025 04:51 PM
it shows there's a problem in my area but i received an email stating it was solved but alas it's still not working and for some reason wifi calling isn't working either :((
27-11-2025 05:18 PM
If problems are persisting and the status checker reports no known issues, use the "report a problem" link to send further details.
Have you been able to use WiFi-calling previously?