10-10-2025 09:40 AM
Why have you hidden the network status behind a your log in.
Why do we have to go an extra step just to check for network issues?
You literally have gone backwards in development in doing this.
10-10-2025 11:46 AM
Hi @BrendonH
I can certainly pass your comments to the relevant team.
Logging into your account will give you the best experience, as explained here 👉 Service Status Checker.
Linzi
10-10-2025 12:45 PM
I 2nd that!
Even when I'm logged in I get a faint unreadable page:
10-10-2025 12:49 PM
10-10-2025 12:51 PM
I'm sorry but coming back with a copy and paste lone is not helpful.
The best experience when someone is experiencing signal issues is not to have to log in unnecessarily. It's to be able to check the network status. I don't need to log on to see deals I don't need or want when I'm having signal issues.
EE really are going downhill with the way they are doing things.
Just now I had to get 2 separate codes emailed and text to me to log into my community account even though I set up as passkey I didn't even ask for or want.
10-10-2025 01:08 PM
@Linzi_H : That was Chrome & also Edge.
10-10-2025 01:24 PM
@BrendonH wrote:I don't need to log on to see deals I don't need or want when I'm having signal issues.
I don't see any intrusive marketing when using the status web-check.
10-10-2025 02:02 PM
I've tested this over a few devices, web browsers, and logins, but still unable to replicate what you're seeing. This makes me think it could be account-specific @XRaySpeX
If you see other examples of this happening, please let us know so it can be raised.
Linzi
10-10-2025 08:00 PM
"Sorry, there's a problem with the service"
the checker is as reliable as the network, rubbish and seemingly going downhill
10-10-2025 09:17 PM
@Linzi_H : It happens on both my separate a/c's, 1 for BB & 1 for mobile.