Roaming with a Hamrahe Aval SIM card

HelenYA · ‎29-11-2025

I have Hamrahe Aval SIM card. I am trying to connect to EE network via roaming. Have been told the only network that still offers this service to Iranian SIM cards. I have a roaming package activated in Iran so all necessary costs have been prepaid. But I still can not connect. HELP!

XRaySpeX · ‎29-11-2025

Then you'll need to take it up with your Iranian provider. It'll be something to do with their rules or cost packages for roaming.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎29-11-2025

Then you'll need to take it up with your Iranian provider. It'll be something to do with their rules or cost packages for roaming.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Farhad69 · ‎10-12-2025

Hi l have the same problem since June. Contacted Iran many times and they keep saying there is no problem. When l try to connect to EE 2g network it is prohibited.

I don't know what to do now any help would be appreciated thanks

Ritu_D · ‎10-12-2025

Hi @Farhad69

Welcome to the community.

I would recommend giving your Network provider a call.

Basic steps to try when roaming would be ensure your roaming is activated, turn your phone off and back on, manual search for Networks and try each one individually.

Thanks

Ritu