cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Charges for texts with emoji’s, photos on EE essentials?

Alan1206
Visitor

Been sending sms messages adding emoji to them.. Been charged 83p  for each emoji. Is this right.  No other network charges for emoji via sms 

18 REPLIES 18

@IanBrowne : Yes, you will be charged by sending MMS (Picture Msgs) using WiFi Calling the same as you would over the mobile network. WiFi Calling is a just means of routing when the mobile signal is weak; it is not a cost-cutter.

However a data-based app like WhatsApp is a diff matter. It just uses data for its messaging & does not involve MMS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Many thanks for clarifying the matter and sorting my confusion. I now k ow what to do!

Sent from my iPhone

@IanBrowne : Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@IanBrowne  The only time you’ll not be charged is if you’re are sending an iMessage ( blue text bubble).    iMessage is an instant messaging service just like what’s app and uses data.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Many thanks, that is useful to know there are options!


Sent from my iPhone

I wasn't aware anyone still used SMS text anymore..

Everyone I know sends messages via WhatsApp.

@TrainDriver : They're still widely used by many sites for OTPs, as they should be. Not everybody has a smartphone nor uses WhatsApp. Why bother logging into something just to send a simple msg, like "Where are you?" ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

@TrainDriver  that’s because everyone you know uses what’s app.  Not everyone uses what’s app, I only use it occasionally and not by choice mainly because to own by Meta.  Any company that makes money from your data and any interaction you have with their products isn’t a great business,   they use your data to make a profit where’s your cut.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

Me too! I only use it for the neighbourhood gossip & that's not family & friends. Hardly a messaging medium for the general  population!

@TrainDriver : You are somewhat blinkered! Then I suppose you have to be in your profession 😉 .

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP