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Re: Cant make calls

justinmarfell
Investigator
Investigator

is the network back working now  please tell me it is 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @justinmarfell

For a short time yesterday afternoon, some customers had intermittent issues when making outbound mobile calls. 

Service was restored quickly and we apologise for any inconvenience caused. 

All our EE services were not impacted. 

Katie

View solution in original post

3 REPLIES 3
Katie_B
EE Community Support Team

Hi @justinmarfell

For a short time yesterday afternoon, some customers had intermittent issues when making outbound mobile calls. 

Service was restored quickly and we apologise for any inconvenience caused. 

All our EE services were not impacted. 

Katie

Schockwave
EE Community Star
EE Community Star

@justinmarfell , what is your problem? Where are you? Never had an issue with network working where I am, and it looks like no-one else has, otherwise there would be a lot of complaints. It looks like it may be just you.

Have you tried rebooting your device? Is it the mobile router or your phone you are having issues with?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

@Schockwave : There were lots of complaints yeterday: Cant make calls

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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