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Re: Can’t call UK from Spain

Joey2013
Explorer

I was able to call from France but now not from Spain 

5 REPLIES 5
Michael_D
EE Community Support Team

Hi @Joey2013 

Welcome to the community.

I hope you are enjoying your travels so far.

Do you get any kind of error when you try to call from Spain? Are you able to receive calls, send texts and use data?

Michael

Chris_B
EE Community Star
EE Community Star

@Joey2013  have you tried restarting your device you’re now in another country and your device is probably still trying to connect to a French network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Yes I can do everything else call on WhatsApp text surf the net.
I can’t make calls to landlines.
It says number not recognised please try again.
I could call from France earlier in the week
Thank you
Sent from my iPhone
Yes I come to Europe every year not had a problem. My friend that I am with can call from her phone.
Sent from my iPhone
Christopher_G
EE Community Support Team

Hi @Joey2013 

Could you try manually connecting to a different available network please, just to see if the same thing happens?

Chris