Odd text from EE

[S-Tier]

Morning All! I've received this odd text from EE, any idea what session it is on about? I haven't started any sessions with them as far as I'm aware:

"We're sorry, your session has expired as it's been over two hours. To start again, please reply with the topic you'd like to talk about, for example ROAMING. Thanks.'

[bristolian · Accepted solution]

That sounds like someone has started a help-session using the 150-text service, but stopped partway through.

[S-Tier]

Thanks, just realised that there was a reply to an automated bill text from EE, I must have tapped an auto 'Okay' reply whilst half asleep this morning  <insert facepalm>.

[Ritu_D]

Hi @S-Tier 

Thanks for getting back to us. 

It's easily done. 

Have a great day 

Ritu